Legal

Privacy Policy

Last updated: 1 January 2026

This policy explains what personal information EasyWebDesignz collects, why we collect it, and what we do with it. It applies to this website, our order process and the customer portal. It is written to be read — if anything here is unclear, email us at info@easywebdesignz.com.

Who we are

EasyWebDesignz provides web design services to small businesses across the USA, UK and Europe. “We”, “us” and “our” mean EasyWebDesignz. “You” means anyone who contacts us, orders from us or uses the customer portal.

What we collect

We only ask for information we actually need:

  • Enquiry and order details — your name, business name, email address, phone number if you give one, and the descriptions you type into our forms.
  • Payment information — card details are entered directly with PayPal and never reach our servers. We receive only the payment reference, the amount and the payer email address.
  • Account details — if you create a portal account we store your name, email address and a securely hashed password.
  • Support tickets — the messages you send us through the portal.
  • Technical data — our server keeps short-lived logs of IP address, browser type and requested pages for security and troubleshooting.

What we never ask for

We will never ask you for your passwords — not for your domain registrar, not for your hosting, not for your email, not for your PayPal account and not for your social media. If we ever need access to an account, we will talk you through an authorised process such as transferring a domain or adding us as a collaborator.

How we use your information

  • To reply to your enquiry, deliver your website and support you afterwards.
  • To take payment, issue invoices and handle your annual domain and hosting renewal.
  • To send you service messages — order confirmations, renewal reminders and support replies.
  • To keep the site secure and fix any problems.

We do not sell your details and we do not share them with advertisers. Where a service provider (for example our hosting or email provider) needs your information to deliver something we have asked you for, we share only what is necessary and we make sure they treat it securely.

How long we keep it

Enquiries that do not become orders are deleted within 12 months. Order records, invoices and accounts are kept for as long as we provide you with a service, and then for the period required by tax and record-keeping law. Support ticket history is kept while your account is open.

Your rights

Under UK GDPR you have the right to ask us for a copy of the information we hold about you, to correct anything inaccurate, to ask us to delete it where we have no overriding reason to keep it, and to object to how we use it. Email info@easywebdesignz.com and we will deal with it. If you are not happy with our response you can complain to the Information Commissioner’s Office.

Cookies

This site uses a small number of cookies. A session cookie keeps you signed in and protects forms against automated abuse. We do not use advertising cookies and we do not track you across other websites. If analytics are enabled we will update this section before launch.

Payments

Payments are processed by PayPal. PayPal receives the amount, your email address and your billing country so it can take the payment, and its own privacy policy applies to your data during checkout.

Children

Our services are for businesses. We do not knowingly collect information from children, and if you believe a child has sent us personal information, email us and we will delete it.

Changes to this policy

If this policy changes we will update the date at the top of the page. Material changes that affect existing customers will be announced in the customer portal or by email.

Contact

EasyWebDesignz
Offices in the USA, UK and Europe.
Email: info@easywebdesignz.com